Returns and Exchanges
Policy on Returns and Exchanges
3 easy steps:
1. Notify us of your intent of exchanging the products.
2. We will arrange for a courier to come and pick up the products
3. A refund will be will be executed within a 72 hour window to the credit card/ debit card used for the purchase.
Eligibility of Items for Return or Exchange
Customers are entitled to notify the Seller of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer.