FAQ

1. What is Meelz?

Meelz is a Marketplace that connects you to highly influential Chefs, so you can order from their delivery menus, their recipe boxes that you can cook at home, watch their masterclasses, attend their chef’s tables, and get your hands on products that they create, curate or endorse.

2. Who can use Meelz?

Meelz is currently Available in Dubai – UAE, you can access it on the web, or on the App (iPhone/ Android)

3. Is Meelz Secure?

Your credit card details are never stored with Meelz, and your data (name, phone number, email address, and physical address are encrypted, based on the industry requirements and standards.

Signup

1. How can i create an account with Meelz?

You can create an account using your phone number, your email ID, using your google account and your Facebook account.

2. I am having trouble signing up.

If you are having trouble signing up, please email us on support@meelz.me

3. I am having trouble signing in.

If you are having trouble signing in, please email us on support@meelz.me

4. How can I delete my account?

If you to delete your account, please email us on support@meelz.me

Orders

1. There is a problem with my order, what do I do?

If you have a problem with your order, please email us on orders@meelz.me